@font-face{font-family:General Sans;font-style:normal;font-weight:400;font-display:swap;src:url(/fonts/GeneralSans-400.woff2) format("woff2")}@font-face{font-family:General Sans;font-style:normal;font-weight:500;font-display:swap;src:url(/fonts/GeneralSans-500.woff2) format("woff2")}@font-face{font-family:General Sans;font-style:normal;font-weight:600;font-display:swap;src:url(/fonts/GeneralSans-600.woff2) format("woff2")}@font-face{font-family:General Sans;font-style:normal;font-weight:700;font-display:swap;src:url(/fonts/GeneralSans-700.woff2) format("woff2")}@font-face{font-family:Archivo;font-style:normal;font-weight:500;font-display:swap;src:url(/fonts/Archivo-500.woff2) format("woff2")}@font-face{font-family:Archivo;font-style:normal;font-weight:600;font-display:swap;src:url(/fonts/Archivo-600.woff2) format("woff2")}@font-face{font-family:Archivo;font-style:normal;font-weight:700;font-display:swap;src:url(/fonts/Archivo-700.woff2) format("woff2")}:root{--bg: #0A0A0C;--panel: 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transparent;border-radius:14px;background:var(--bg)}.ticket-msg+.ticket-msg{margin-top:2px}.ticket-msg.user{background:var(--panel-2);border-color:var(--line)}.ticket-msg.admin{background:var(--thread-dim);border-color:var(--thread-line);box-shadow:inset 3px 0 0 var(--thread-ac)}.ticket-note{font-size:12.5px;color:var(--tx-3);line-height:1.5;margin:14px 0 0}.ticket-reply{margin-top:16px}.modal-b .ticket-thread{max-height:min(46vh,420px);overflow-y:auto;overscroll-behavior:contain;padding-right:6px;margin-right:-6px}img.avatar{object-fit:cover}.avatar.sm{width:28px;height:28px;border-radius:8px;font-size:12px}.ticket-msg-main{min-width:0;flex:1}.ticket-msg-h{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:6px}.ticket-msg-author{font-size:13.5px;font-weight:600;color:var(--tx);display:inline-flex;align-items:center;gap:8px;min-width:0}.ticket-msg-role{flex:none;padding:2px 7px;border-radius:999px;font-size:10px;font-weight:600;letter-spacing:.03em;text-transform:uppercase}.ticket-msg-role.admin{background:var(--thread-dim);color:var(--thread-soft);border:1px solid var(--thread-line)}.ticket-msg-role.user{background:#ffffff0d;color:var(--tx-3);border:1px solid var(--line)}.ticket-msg-time{flex:none;font-size:11.5px;color:var(--tx-3);white-space:nowrap;cursor:help;font-variant-numeric:tabular-nums}.ticket-body{font-size:14px;color:var(--tx);line-height:1.62;overflow-wrap:anywhere;letter-spacing:.002em}.ticket-para{margin:0 0 9px;white-space:pre-wrap}.ticket-body>*:last-child{margin-bottom:0}.ticket-body a{color:var(--thread-soft, #7FB0FF);text-decoration:underline;text-underline-offset:2px}.ticket-body a:hover{filter:brightness(1.15)}.ticket-body strong{color:#fff;font-weight:600}.ticket-quote{margin:0 0 9px;padding:4px 0 4px 12px;border-left:3px solid var(--line-2);color:var(--tx-2);white-space:pre-wrap}.ticket-inline-code{background:#ffffff12;border:1px 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#e5484d)}.composer-bar{display:flex;gap:3px;padding:6px 7px;border-bottom:1px solid var(--line);flex-wrap:wrap}.composer-bar button{min-width:30px;height:28px;padding:0 7px;border:1px solid transparent;border-radius:7px;background:transparent;color:var(--tx-2);font-size:13px;cursor:pointer}.composer-bar button:hover:not(:disabled){background:var(--panel-2);border-color:var(--line)}.composer-bar button:disabled{opacity:.45;cursor:default}.composer textarea{width:100%;border:0;background:transparent;resize:vertical;padding:10px 12px;color:var(--tx-1);font:inherit;font-size:13.5px;line-height:1.55}.composer textarea:focus{outline:none}.composer-foot{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:6px 11px 8px;border-top:1px solid var(--line)}.composer-hint{font-size:11px;color:var(--tx-3);line-height:1.4}.composer-count{font-size:11px;color:var(--tx-3);font-variant-numeric:tabular-nums}.composer-count.low{color:var(--warn, 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4px;border-radius:5px}.composer-files button:hover{color:var(--bad, #e5484d);background:var(--bg)}.ticket-attachments{margin:11px 0 0;padding-top:10px;border-top:1px dashed var(--line-2)}.ticket-attachments-h{font-size:11px;font-weight:600;color:var(--tx-3);letter-spacing:.03em;margin-bottom:8px}.ticket-attachments ul{list-style:none;display:flex;flex-wrap:wrap;gap:9px;margin:0;padding:0}.ticket-attachments a{display:flex;align-items:center;gap:10px;padding:8px 13px 8px 9px;border:1px solid var(--line-2);border-radius:11px;background:var(--panel);text-decoration:none;color:var(--tx);max-width:300px;transition:.16s}.ticket-attachments a:hover{background:var(--hover);border-color:var(--thread-line, var(--line-2))}.ticket-attachments li.shot a{flex-direction:column;align-items:stretch;gap:8px;padding:8px;max-width:260px}.ticket-shot-frame{display:block;border-radius:8px;overflow:hidden;background:#08080a;border:1px solid var(--line)}.ticket-attachments img{display:block;width:100%;max-height:190px;object-fit:cover}.ticket-file-ext{flex:none;display:grid;place-items:center;width:38px;height:38px;border-radius:9px;background:var(--blue-dim);border:1px solid var(--blue-line);color:#93bbfc;font-family:var(--btn);font-size:10px;font-weight:700;letter-spacing:.04em}.ticket-attachment-meta{display:flex;flex-direction:column;gap:2px;min-width:0}.ticket-attachment-name{font-size:12.5px;font-weight:500;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-attachment-size{display:flex;align-items:center;gap:8px;font-size:11px;color:var(--tx-3)}.ticket-attachment-action{color:#7fb0ff;font-weight:600}.ticket-attachments a:hover .ticket-attachment-action{text-decoration:underline}.field-error{margin:5px 0 0;font-size:11.5px;color:var(--bad, #e5484d);line-height:1.4}.field-note{display:block;align-self:end;padding-bottom:9px;font-size:11.5px;color:var(--tx-3);line-height:1.45}.field [aria-invalid=true]{border-color:var(--bad, #e5484d)}.env{margin-top:16px;padding:13px 15px;border:1px solid var(--line);border-radius:12px;background:var(--panel-2)}.env-h{display:flex;align-items:baseline;justify-content:space-between;gap:12px;margin-bottom:11px}.env-title{font-size:12px;font-weight:600;color:var(--tx-2)}.env-when{font-size:11px;color:var(--tx-3);cursor:help;font-variant-numeric:tabular-nums}.env-empty{margin-top:16px;font-size:12px;color:var(--tx-3);line-height:1.5}.env-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(120px,1fr));gap:11px;margin:0}.env-grid dt{font-size:10.5px;color:var(--tx-3);text-transform:uppercase;letter-spacing:.04em;margin-bottom:3px}.env-grid dd{margin:0;font-size:12.5px;color:var(--tx);overflow-wrap:anywhere}.env-plugins{margin-top:12px;padding-top:11px;border-top:1px solid var(--line)}.env-toggle{all:unset;cursor:pointer;font-size:11.5px;font-weight:600;color:var(--tx-2)}.env-toggle:hover{color:var(--tx)}.env-plugins ul{list-style:none;margin:10px 0 0;padding:0;display:grid;gap:5px;max-height:190px;overflow-y:auto}.env-plugins li{display:flex;justify-content:space-between;gap:12px;font-size:12px;color:var(--tx-2)}.env-plugin-ver{color:var(--tx-3);flex:none}.ticket-priority{margin-left:8px;padding:2px 7px;border-radius:999px;font-size:10.5px;font-weight:600;letter-spacing:.02em;vertical-align:middle}.ticket-priority.high{background:#f5a52429;color:#f5a524}.ticket-priority.urgent{background:#e5484d29;color:#e5484d}@media (max-width: 560px){.field2,.field3{grid-template-columns:1fr}}